A: We provide replacement cargo boxes (steel/aluminum alloy materials) and repair services. For bulk...
A: Yes—we offer 1-year extended warranty (covers motor/battery) and annual maintenance packages (including...
A: ① 24/7 online support (email/WhatsApp) with troubleshooting guides and video tutorials; ② Local service...
A: ① Frame: 3 years; ② Motor: 2 years; ③ Battery: 1 year (or 10,000 km, whichever comes first); ④ Other...
FAQ
A: We provide replacement cargo boxes (steel/aluminum alloy materials)...
FAQ
A: Yes—we offer 1-year extended warranty (covers motor/battery) and annual...
FAQ
A: ① 24/7 online support (email/WhatsApp) with troubleshooting guides and...
FAQ
A: ① Frame: 3 years; ② Motor: 2 years; ③ Battery: 1 year (or 10,000 km,...
FAQ
A: Yes—we offer compatible accessories: refrigeration units (for perishables),...
FAQ
A: Our tricycles have energy-saving regenerative braking (recovers 10%–15%...
FAQ
A: Key features: ① Anti-rollover stable triangular frame; ② Front/rear...
FAQ
A: Yes—our medium/heavy-duty models are equipped with 500W–1500W brushless...
FAQ
A: ① Avoid fully draining the battery (recharge when remaining power is...
FAQ
A: Standard models: 7–15 working days; Customized models (cargo box/battery/color):...
FAQ
A: We provide 3 main load grades: Light-duty (300–500 kg) for urban deliveries,...
FAQ
A: Yes—standard cargo box dimensions are 1.5*1*0.8m、1.6m×1.1m×0.8m 、(L×W×H),...
FAQ
A: Options include 48V/20Ah (range: 50–60 km), 48V/30Ah (range: 70–90 km),...
FAQ
A: Yes—all models are certified to CE (EU), DOT (US), and FCC standards,...